NatWest to close in Rushden


The NatWest Bank in Rushden is set to close.

A spokesman for the banking giant confirmed the bank in the High Street is one branch which will close its doors.

A spokesman said: “I can confirm that our Rushden branch will be closing on March 22, 2022.

“Between 2017 and 2019, counter transactions for personal customers in this branch decreased by 49 per cent.

“The branch was used by 10 personal customers on a regular basis in 2019. In 2019, 59 per cent of personal customers using the branch also chose to use digital banking.

“Customers can make use of services in the nearby Post Office and the nearest NatWest is in Wellingborough, just over five miles away.”

The bank said it realised for some customers, the closure of their branch can be a worry, particularly when they are uncomfortable or unable to use digital banking services.

For many, all they need is a little help, and a dedicated support line for customers who are over 60 is open 8am to 8pm seven days a week with shorter waiting times on 0800 051 4176.

It said its Customer Care experts will be able to guide customers through how to register and use online and mobile services.

If customers require further support, Community Bankers are available to provide more tailored help, where needed.

The bank said it had been proactive in contacting and supporting customers to ensure they can continue to bank with NatWest in the way which suits them best.